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Palm By H20

Category :

Content, Social Media

Client :

Palm By H20

Start Date :

2024

Designer :

Coventry, UK

01 . The Challenge

Palm by H2O isn’t just a restaurant — it’s an experience. Designed to bring the luxury, energy, and elegance of Dubai’s dining and lounge scene to the heart of Coventry, Palm offers premium food, handcrafted drinks, and top-tier shisha in an immersive, vibey setting.

To amplify its unique concept and put it on the map, Palm partnered with Sammas, a creative digital marketing agency renowned for transforming hospitality brands into viral, high-converting social experiences. From jaw-dropping visual content to scroll-stopping campaigns, and results-driven paid ads, Sammas helped Palm achieve digital dominance — and generate an additional £200,000+ in revenue through social and paid performance.

02 . The Solution

1. Content Creation That Makes You Crave the Experience

Sammas knew Palm was all about the feeling — that Dubai-style luxury, the late-night lounge atmosphere, the flair in every dish and drink.

So they built a content strategy focused on cinematic visuals and high energy storytelling:

  • Food & Drink Showcases: Think juicy grills, gold-dusted burgers, and cocktails with fireworks. Shot with premium lighting, tight angles, and luxury edits to make every bite and sip irresistible.

  • Shisha Content: Shisha wasn’t just a menu item — it was an experience. Sammas captured it in slow motion, neon lighting, and smoky elegance to speak to Palm’s signature vibe.

  • Guest Experience Content: Sammas highlighted real customers living the Palm lifestyle — toasting, vibing, eating, and chilling — creating a highly relatable, aspirational feed.

  • TikTok-First Edits: Quick cuts, trending audio, POV dining shots, and behind-the-scenes chef moments helped bring in thousands of new eyes organically.


2. Viral Moments Across TikTok & Instagram

Sammas leaned into cultural trends, local relevancy, and content formats made to explode.

  • Reels showing smoky cocktails being poured over ice and gold-topped desserts hit thousands of views within hours.

  • Day-to-night transformation videos of the venue earned massive engagement, showcasing how Palm evolves from a chill restaurant to a nightlife hotspot.

  • TikTok content capturing friends sharing shisha and dining platters helped generate real FOMO and kept users tagging their group chats.

The result?
⚡️ Multiple viral posts across platforms
📈 Thousands of followers gained
📲 High engagement from local and regional audiences


3. Paid Ads That Convert – £200,000+ in Tracked Revenue

While the organic content built hype, Sammas dialed up the performance through smart paid advertising:

  • Meta ads campaign targeting Coventry and surrounding cities, promoting exclusive offers, new menu drops, and weekend events.

  • Ad creatives optimised from top-performing organic content, ensuring relevance and relatability.

  • Real-time performance monitoring allowed Sammas to scale winning creatives and audiences — keeping ROAS (Return on Ad Spend) consistently strong.

💰 Result: Over £200,000 in direct tracked revenue from paid ads — proving content that looks good and performs.

03 . The Results

Viral content on both TikTok and Instagram
Thousands of new followers & increased brand awareness across the Midlands
Stunning branded visuals now defining Palm’s identity online
Over £200,000+ in revenue generated through paid social advertising
✅ Fully booked weekends, events, and group bookings driven by digital buzz

With Sammas at the helm of its digital strategy, Palm by H2O went from a new local opening to a regional destination — attracting diners, shisha lovers, and nightlife seekers alike. By combining scroll-stopping creative, platform-savvy social campaigns, and revenue-driven ads, Sammas helped bring a taste of Dubai to Coventry — and turned it into a movement.

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